Quality in Banking Services According to E-Commerce Prospective
نویسندگان
چکیده
منابع مشابه
E-Commerce With Special Reference to E-Banking
Electronic commerce involves a wide range of activities. The goal of electronic commerce is to improve the way in which business is conducted, through technology. This could be as simple as establishing a computer-mediated relationship between consumer and business, between business and supplier, or between supplier and manufacturer. It could involve automation of existing business systems, suc...
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Today, the quality of services is an increasingly important factor in the success and survival of the banking sector. Therefore, the discovery of effective factors in the quality of services and the importance of each of these factors is very important from the point of view of customers due to the increasing intensity of competition. Modern com- merce requires appropriate tools and infrastruct...
متن کاملEvaluating the quality of e-banking services in the Iranian banking network by using the Servqual model
Today, the quality of services is an increasingly important factor in the success and survival of the banking sector. Therefore, the discovery of effective factors in the quality of services and the importance of each of these factors is very important from the point of view of customers due to the increasing intensity of competition. Modern com- merce requires appropriate tools and infrastruct...
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Web based e-banking is becoming an important aspect of worldwide commerce. The United Nations predicts 17% of purchases by firms and individuals will be conducted online by 2006. The future of Web-based e-banking in developed areas appears bright but consumers and merchants in developing countries face in number of barriers to successful e-banking, including less reliable telecommunications inf...
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Clients are the vital artery of every industry and business. Maintaining these customers is one of the most important tasks of any business, especially banks. The specific needs of customers and the increasing compe- tition in the banking services market have led banks to create structures that can respond flexibly to these needs. Obviously, one of the important points is that moving to th...
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ژورنال
عنوان ژورنال: TANMIYAT AL-RAFIDAIN
سال: 2006
ISSN: 2664-276X
DOI: 10.33899/tanra.2006.161660